Returns & Exchanges

At HairArt, we want you to be completely satisfied with your purchase. If you are not happy with your hair care products or tools, you may return or exchange them within 30 days of delivery provided they are in original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all safety seals are intact and any promotional gifts are included to avoid partial refunds.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.